Warranty

Commercial Storage Warranty & Product Support

Quality Products. Professional Installation. Ongoing Support.

At PSI-NESP, we stand behind the quality of the products and services we provide. From commercial shelving and lockers to library furniture, high-density storage systems, casework, and other facility solutions, we work with trusted manufacturers to provide dependable products designed for long-term use.

Our commitment doesn’t end when your project is installed. We are here to help with warranty questions, product support, repairs, replacement components, and ongoing service throughout the life of your system.

Manufacturer Warranties

Many of the products we provide are backed by warranties from the original manufacturer. Warranty coverage, duration, and conditions vary depending on the manufacturer and product selected.

Because every project is different, PSI-NESP can help you understand the applicable warranty information for your specific products and assist with the warranty process when needed.

Warranty coverage may vary based on:

Product manufacturer and model
Type of product or storage system
Materials and finishes
Installation requirements
Normal use and operating conditions
Manufacturer-specific warranty terms

For complete warranty details, please refer to the manufacturer’s warranty documentation applicable to your product.

PSI-NESP Warranty & Service Support

If you believe a product or system may have a warranty issue, our team can help determine the appropriate next step.

We can assist with:

Identifying the manufacturer and applicable warranty
Reviewing product and project information
Coordinating with manufacturers when appropriate
Evaluating product issues
Replacement parts and components
Repairs and service
Storage system maintenance
Long-term product support

Our goal is to make the warranty process as straightforward as possible and help get your equipment or storage system back to proper working condition.

Protecting Your Investment

Proper installation, operation, and maintenance can help extend the useful life of your storage systems and facility products.

PSI-NESP provides professional installation and ongoing service for many of the products we sell. Whether you need assistance with an existing system, replacement components, repairs, or preventative maintenance, our team can help identify the right solution.

Need Warranty Assistance?

If you have a question about a product warranty or need assistance with an existing PSI-NESP installation, contact our team.

Please have the following information available when possible:

Your company, school, library, or organization name
Project name or location
Product or system type
Manufacturer name
Approximate installation or purchase date
Description of the issue
Photos of the product or issue, if applicable

Providing this information helps us identify your system and determine the appropriate course of action.

Contact PSI-NESP

PSI-New England Storage Products
464 Wolcott Road
Wolcott, CT 06716

Phone: 203-879-5471

Our team is available to answer questions about warranties, products, installation, repairs, maintenance, and ongoing service.